Regular Ground Shipping Charges (Cart Price Shipping Rates)

Order Total Shipping
Up to $24.99 $3.00
$25.00-$74.99 $5.00
$75.00-$99.99 $7.00
$100.00+ Free Shipping

Shipping
Your order will ship via Fedex Ground Shipping. If you do not receive it within 14 days, please email us at info@zenoffprod.com. Overnight or express shipping is not available at this time.

Faster Shipping: At this time we only ship via Fedex Ground shipping. If you would like your items faster, please visit any of our online retail partners found here Store Locator as they may be able to expedite your order.

NOTE: Shipping charges will appear in the shopping cart.

Shipping Restrictions
My Brest Friend currently only ships to locations within the 48 contiguous states. Unfortunately, we are unable to ship internationally or to APO/FPO addresses, Hawaii, Alaska, or US Territories.

Return Policy
We want you to be completely satisfied with your purchase from My Brest Friend. We will accept a return or exchange, with the original receipt, within 30 days of delivery. Products must be unused and in original packing. Vitamins can only be returned if the seal on the bottle is still intact.

A refund of the price of the product (along with any taxes) will be issued in the original form of payment used to purchase the item.

Please follow the directions below when sending in your return.

  1. Send item in its original packaging.
  2. Include a copy of the packing slip. If the packing slip is not available please include a note with your name, address, order number, and reason for return.
  3. If exchanging, please include the product number of the  item in which you would like to exchange for.
  4. Use a trackable shipping method (example: UPS). We are not responsible for items lost during the returned shipping process.
  5. Unless specified on the packing slip, please send all returns to the address below:

MyBrestFriend.com Returns
2000 McKinnon Ave
Bldg 417, rear of unit 21
San Francisco, CA 94124

If you did not find the answer you were looking for, please email us at customerservice@zenoffprod.com, or call us at 415-673-3260.

Damaged or Defective Merchandise
If you receive a damaged or defective product, please contact customer service at 415-673-3260 within 30 days of delivery.  We will make every effort to replace your damaged or defective item with a replacement product as soon as possible. We will pay for shipping on damaged or defective items.

Please note that to receive a refund for the shipping cost of the damaged or defective item; you must contact our customer service department before returning the item.

Sales Tax
Orders shipped within CA are charged sales tax.

Payments
We accept credit card or debit card only at this time

International Orders
We apologize but we cannot accept international orders at this time. Please consult the Store Locator section of our website to find a retailer or distributor in your country.  If you don’t find one and would like to become a distributor, please send an e-mail with your information to sales@zenoffprod.com and we will contact you.

Email Requirement
An email address is required when you purchase online. We will need to send emails regarding your order confirmation and shipping information. We will not share your email information.

Privacy Policy
My Brest Friend will not share or sell the personal information you provide when registering.

Other Questions?
If you cannot find the answer to your question on the website, please contact us at any time. By e-mail at customerservice@zenoffprod.com or call us 415-673-3260 X101